This means you have a 'risk free purchase'
If at the the end of the whitening period you are not satisfied with your results you can either:-
1) Have a 100% no quibble refund
2) Work with me to 'get whiter teeth'
I will work with you to help you achieve you teeth whitening goals and if required we will send you another box of a similar teeth whitening kit, or one that we think will help you reach your natural tooth shade.
It is VERY important that you remember that you can only whiten your teeth back to their natural, genetic shade whatever that was.
It is strongly advised that you take a 'before and after picture' to help you demonstrate why you are not satisfied and the results you achieved and how white we really can get your teeth
Standard Returns
Cancellation and Returns Policy
You can at any point within 14 days of receipt of your order, cancel the order and receive a FULL refund minus postage for the whitening kit. If you wish to cancel your order contact our administration team via email (contact page). They will instruct you where to send the full kit in it's original packing, we will then issue a refund within 30 days.
The refund policy only applies to purchases of our teeth whitening kits & Crest Whitestrips, but not individual orders of mouth trays, refill gel bottles, remineralisation gels, mouth tray cases, toothpastes, toothbrushes, floss, desensitising gels, mouth rinses, washes and other oral care products.
You must post the kit(s) back within 3 working days of informing us that you wish to return it, failure to do so will result in the refund not being processed. We do also strongly recommend that you send it by recorded delivery.
We will not accept refunds after 60 days from the date the goods were ordered.
These provisions do not affect your statutory rights.

Steve Douglas
CEO - BeautybyDesign LLC
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